Superb Speakers
Superb Speakers and Consultants
12407 Mopac Expressway North
#100-199
Austin, Texas 78758-2429
1.800.795.0493
http://www.superbspeakers.com
Speaker Profile: Janelle Barlow
Location of Speaker: Las Vegas, NV
Fees: $6,750 - $6,750
Specialties: 
  • Keynote
  • After Dinner
  • Seminar Leader
 Topics: 
  • Customer Service
  • Strategic Planning
  • Complaint Handling
  • Innovation
  • Stress Management
Speech Titles

  • A Complaint Is a Gift
  • On Brand, Off Brand, Branded Customer Service
  • Unbind Your Mind: Innovation in the Workplace
  • Emotional Value as Business Capital
  • High Performance, Speed, and Stress
Janelle Barlow, Phd Author of - Motivation :

A Complaint Is a Gift, Using Customer Feedback as a Strategic Tool (Berrett-Koehler Publisher, 1996)
____________

Emotional Value, Building Strong Relationships with Customers (Berrett-Koehler Publisher, 2000)
____________

Smart Videoconferencing, Four New Habits for Your Virtual Meetings (Berrett-Koehler Publisher, 2002)
____________

Stress Manager (First published in 1984; In continuous publication since 1984)
____________

Mind Flexors, I and II (publisher William James Press, 2002)
_________________________